Privacy Policy

1Introduction & Scope

This Privacy Policy ("Policy") is issued by jl356 ("jl356," "we," "us," or "our") and applies to all personal data collected from individuals ("you," "the Player," or "the User") who access, register on, or use the jl356 online gaming platform, including the jl356 website at jl356.net and any associated mobile applications.

jl356 is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173 — Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations. This Policy describes how jl356 acts as a Personal Information Controller (PIC) with respect to the personal data it processes.

By registering a jl356 account or using the jl356 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the jl356 platform.

This Policy should be read alongside jl356's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and jl356.

2Personal Data We Collect

jl356 collects the following categories of personal data from players and platform users. We collect only what is necessary for the purposes described in this Policy.

2.1 Identity & Registration Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Gender (optional, for personalization purposes)
• Nationality and country of residence
• Username and encrypted password

2.2 Contact Data

• Email address (used for account communications and verification)
• Philippine mobile number (used for OTP verification and account security)
• Residential address in the Philippines (required for KYC verification)

2.3 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements, barangay certificates)
• Selfie photographs submitted for identity verification purposes
• Payment method ownership documents (e.g., GCash or PayMaya account screenshots)

2.4 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts and timestamps
• Payment method details (e-wallet account names, bank account references — not full card numbers)
• Account balance history and bonus transaction records
• Chargeback and dispute records where applicable

2.5 Gaming Activity Data

• Game session logs, including games played, bet amounts, and outcomes
• Wagering history and responsible gaming tool usage
• Bonus claims, wagering progress, and promotional participation records

2.6 Technical & Device Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session duration, login timestamps, and platform navigation data
• Cookie identifiers and similar tracking technology data (see Section 7)

2.7 Communications Data

• Records of your communications with jl356 customer support
• Feedback, complaints, and dispute correspondence
• Survey responses and promotional opt-in preferences

3How We Collect Your Data

jl356 collects personal data through the following channels:

3.1 Directly From You

The majority of personal data jl356 holds is provided directly by you during the registration process, KYC verification, payment transactions, customer support interactions, and when you update your account profile. You are always informed at the point of collection what data is required and why.

3.2 Automatically Through Platform Use

When you access the jl356 website or mobile app, certain technical data is collected automatically through cookies, server logs, and similar technologies. This includes your IP address, device information, and browsing behavior on the jl356 platform. This data helps jl356 maintain platform security, detect fraud, and improve the user experience.

3.3 From Third-Party Service Providers

jl356 may receive personal data from third-party service providers in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay may share transaction confirmation data with jl356 to verify deposits and withdrawals.
• Identity verification services: Third-party KYC providers may share verification results and risk scores with jl356 as part of the account verification process.
• Fraud prevention services: Anti-fraud and anti-money laundering screening services may share risk indicators with jl356 to protect the platform and its players.

4How We Use Your Personal Data

jl356 uses the personal data it collects for the following specific purposes:

jl356 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by Philippine law.

5Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jl356 processes your personal data on the following legal bases:

• Contract Performance: Processing is necessary to fulfill jl356's obligations to you under the Terms & Conditions, including account management, payment processing, and game provision.
• Legal Obligation: jl356 is required by Philippine law to collect and retain certain personal data for anti-money laundering compliance, KYC verification, age verification, and regulatory reporting purposes.
• Legitimate Interest: jl356 processes certain data based on its legitimate interest in maintaining platform security, preventing fraud, improving services, and ensuring responsible gaming standards are upheld — provided these interests are not overridden by your privacy rights.
• Consent: Where jl356 relies on your consent as the legal basis for processing — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

jl356 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. jl356 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Service Providers

jl356 engages trusted third-party service providers to assist in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection and anti-money laundering screening services, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually bound to process your data only on jl356's instructions and in accordance with applicable data protection law.

6.2 Game Content Providers

Where jl356 offers games provided by third-party game studios or live casino operators, limited technical data (such as session tokens and game identifiers) may be shared with those providers to facilitate gameplay. These providers do not receive your full personal profile.

6.3 Regulatory and Law Enforcement Authorities

jl356 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. jl356 will notify you of such disclosures where legally permitted to do so.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jl356's business, your personal data may be transferred to the acquiring entity as part of that transaction. jl356 will notify affected players of any such transfer and ensure that the acquiring entity is bound by data protection obligations no less protective than those in this Policy.

7Cookies & Tracking Technologies

jl356 uses cookies and similar tracking technologies on the jl356 website and mobile app to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used:

• Essential Cookies: Required for the jl356 platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the jl356 platform, helping jl356 identify areas for improvement. This data does not identify you personally.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the jl356 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the jl356 platform. jl356 does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

8Data Retention

jl356 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account and identity data: Retained for the duration of your active jl356 account, plus a minimum of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements under Philippine law.
• Financial and transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• KYC documents: Retained for the duration of your account plus five (5) years following closure, or longer if required by a regulatory authority.
• Gaming activity logs: Retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing preferences and consent records: Retained until you withdraw consent, plus one (1) year for audit purposes.

Upon expiry of the applicable retention period, jl356 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where anonymization is not technically feasible, jl356 will ensure the data is rendered permanently inaccessible.

9Data Security

jl356 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the jl356 platform is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including KYC documents and financial records, is encrypted using industry-standard encryption protocols.
• Access Controls: Access to personal data is restricted to authorized jl356 personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular data protection training.
• Two-Factor Authentication: jl356 supports and encourages the use of two-factor authentication (2FA) for all player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing: jl356's platform infrastructure undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: jl356 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, jl356 will notify the National Privacy Commission (NPC) and affected players within the timeframes required by the Data Privacy Act of 2012.

10Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl356. To exercise any of these rights, please contact the jl356 Data Protection Officer using the details in Section 14.

jl356 will respond to all verified privacy rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and jl356 will notify you of any such extension. jl356 may need to verify your identity before processing a rights request to ensure the security of your personal data.

11Children's Privacy

The jl356 platform is strictly intended for adults aged 21 years and above. jl356 does not knowingly collect personal data from individuals under the age of 21. The 21-year minimum age requirement is enforced through the KYC verification process, which requires all players to submit valid government-issued identification confirming their date of birth before their account is fully activated.

If jl356 discovers or has reason to believe that personal data has been collected from a person under the age of 21, jl356 will immediately suspend the associated account, delete the personal data in question, and take appropriate action in accordance with its legal obligations. If you are a parent or guardian and believe your child has registered on jl356, please contact the jl356 Data Protection Officer immediately using the contact details in Section 14.

12Cross-Border Data Transfers

In the course of operating the jl356 platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where jl356's cloud infrastructure providers or game content partners are located. jl356 ensures that any cross-border transfer of personal data is carried out in compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

Specifically, jl356 ensures that:

• All recipients of personal data in other jurisdictions are bound by data protection agreements that provide a level of protection equivalent to that required under Philippine law.
• Cross-border transfers are limited to what is strictly necessary for the purposes described in this Policy.
• jl356 maintains records of all cross-border data transfers and the safeguards applied to each transfer.

By using the jl356 platform, you acknowledge and consent to the transfer of your personal data to other jurisdictions as described in this section, subject to the safeguards described above.

13Updates to This Privacy Policy

jl356 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or jl356's data processing practices. When material changes are made to this Policy, jl356 will notify registered players by email and/or through a prominent notice on the jl356 platform. The revised Policy will display an updated "Last Updated" date at the top of this page.

Your continued use of the jl356 platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated Policy, you must stop using jl356 and may request account closure by contacting customer support.

jl356 recommends that all players review this Privacy Policy periodically to stay informed of how their personal data is being protected and used. Previous versions of this Policy are available upon request from the jl356 Data Protection Officer.

14Contact & Data Protection Officer

jl356 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl356, please contact the DPO using the details below.

For matters related to responsible gaming, self-exclusion, or account restrictions, please visit the Responsible Gaming page. For general account and platform queries, please visit the FAQ page.